Cancellation Policy

Effective Date: 22/03/2025

At Casainfotech IT Services, we aim to deliver quality services and customer satisfaction. This Cancellation Policy outlines the terms and conditions for canceling services or appointments.

1. Service Cancellation

Clients may cancel a service by providing written notice via email or our contact form. To avoid cancellation charges, we recommend notifying us at least 48 hours in advance.

2. Cancellation Charges

• More than 48 hours’ notice: Full refund or no charges applied.
• Less than 48 hours’ notice: A cancellation fee of up to 50% of the total service fee may apply.
• Same-day cancellations or no-shows: No refund will be issued and full charges may apply.

3. Subscription-Based Services

For recurring or subscription-based services, cancellation must be made at least 7 days prior to the next billing cycle to avoid charges for the upcoming period.

4. Refund Process

If eligible for a refund, it will be processed within 7–10 business days to the original payment method. Confirmation of the refund will be sent via email.

5. Exceptions

Custom or specially arranged services may have different cancellation terms, which will be communicated during service confirmation.

6. Contact Us

For any questions regarding this Cancellation Policy, please reach out to us at:

📧 Email: casaclubtoronto@gmail.com

📞 Phone: +1 (437) 981-0512

🌐 Website: casainfotech.com